Refund policy

We want you to be happy with your purchase, so if you change your mind, you may return any product in its original condition within 30 days of delivery. To be eligible for a return and refund, items must be new, unused, and in their original packaging. If you have any questions or require assistance with a return, please contact our customer service team.

Email: customercare@livingproof.co.uk

Phone:

08448228930*

01223 919492* 

*Please note: Our phone line is chargeable, and prices may vary depending on your network provider.

Living Proof does not offer any type of exchanges, only returns for orders purchased directly on our website.

Unfortunately we are unable to process a return for products not purchased directly on our website. If purchased from one of our retailers please contact them directly for any returns.