Customer Reviews

Overall rating: 4.4255033 / 5 from 745 reviews.

AI Generated Review Summary

The Deep Clean + High Shine Holiday Kit is praised for its ability to remove 97% of product buildup and deliver mirror-like shine without silicone. Customers appreciate the healthy, shiny look and fresh smell, though some noted the shampoo can make hair feel greasy and hard water can affect performance.

Summary topics

  • Product Results (11%): Customers expressed appreciation for the results of the product, with many stating that it made their hair look healthy and shiny.
  • Mask Hydration (4%): Customers appreciated the mask for its ability to make their hair look more hydrated and healthier.
  • Hair Cleanliness (61%): A substantial number of customers raved about how this product made their hair feel clean and shiny.
  • Hair Feel (25%): A significant number of customers pointed out that this shampoo makes their hair feel clean without feeling stripped.
  • Product Scent (8%): Customers appreciated the smell of the product, describing it as fresh, clean, and amazing.

Review topics: ["size","results","feels","issue","packaging","look","hair","smells","formula","scalp","felt","shampoo","shine","gloss","conditioner","use","mask","detox","proof","living proof","treatment","stays","consistency of the product","waves","exception","addition","cream","water minerals","buildup","flakes"].

Review highlights

  • "My hair feels clean but not stripped; it feels so soft."Linda M.
  • "I also want to mention that the gloss smells good as well and leaves a lasting scent on my hair that I enjoy."Molly
  • "I love the healthy shine it provides my hair with."Itsmeeee

Reviews

Best detox shampoo

"This detox shampoo does an excellent job cleansing the scalp and hair of product buildup and hard water deposits. My daughter and I use it once a week. She has fine, wavy hair and I have fine, straight hair. We always follow it up with a rich conditioner. The smell is pleasant without being overpowering. Not a lot of shampoo is needed for a thorough clean. We will always have this around!"

Meg C. (5/5)

I like to go a

"I like to go a few days in between washes. This shampoo leaves my hair feeling clean and it styles easily after i use it. I normally use the full shampoo but it was out of stock so I happily bought the clarifying shampoo. I was gifted a sample last year so I knew I would like it."

Elizabeth M. (5/5)

Nice product for shine!

"This gloss is lovely. Feels great in application - not too heavy - and rinses out well (like conditioner). The shine on my hair wasn't overly noticeable but I do like the product!!"

Linda C. (4/5)

Where's the shine

"No noticeable shine whatsoever. Disappointed with product and price. Have written to customer service but no response to date"

Sue (1/5)

Clarifying Detox Shampoo

"I use this product once a week and it is very clear how much it removes other product residue. I also have allergies to quite a few ingredients and I use this shampoo after getting my hair colored to ensure the dyes are off my skin."

Jennifer S. (5/5)

Love this!

"This works amazing on my greasy hair! I use it once a week."

Joel E. (5/5)

Just right

"Gift for my teenage granddaughter, was just right"

Pauline N. (5/5)

Amazing

"It leaves my hair soft and manageable. It helps calm my frizz. I will repurchase"

Sonya P. (5/5)

Miracle worker

"I bought this for my husband as he has fine, limp hair that needs washing daily! He has gone three days without washing it, so that's a miracle! When I am in M&S next, I shall buy the Full Shampoo as that is for frequent use and the clarifying one is only for use weekly! So together, they will compliment each other."

Paula L. (5/5)

Great clarifying shampoo

"Cleans deeply but doesn’t strip my hair. I like that it also has chelating ingredients because I live in an area with hard water."

Alexa G. (5/5)

Q&A