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Customer Reviews

Overall rating: 4.4129033 / 5 from 155 reviews.

AI Generated Review Summary

This shampoo and conditioner bundle offers lasting hydration, improves hair texture, and leaves hair feeling clean, soft, and fresh. Customers appreciate its amazing smell and the luxurious feel it provides.

Summary topics

  • Scent (15%): Many customers expressed satisfaction with how the product smells, stating that it smells amazing and leaves their hair feeling great.
  • Hair Feel (35%): A substantial number of customers appreciated how this product leaves their hair feeling clean, soft, and fresh.

Review topics: ["size","results","feels","smells","look","amount","hair","works","formula","residue","scalp","shampoo","conditioner","living proof","brand","foam"].

Review highlights

  • "Smells fantastic and my hair feels great." — Liz W.
  • "It leaves my hair feeling soft and clean with no residue and with the conditioner my hair has never felt so good" — Kathryn E.
  • "It lathers beautifully and has a nice, fresh scent that makes washing my hair feel luxurious." — Gatormade

Reviews

I have thin, straight, long

"I have thin, straight, long hair. Usually shampoo weights my hair and doesn’t fully give a clean finish. This shampoo is great because I feel my hair getting clean and it has some natural fullness without being weighed down. I love the light clean smell. I am Very sensitive to fragrances."

— Jessica D. (5/5)

Moisture

"Definitely noticeable difference in moisture, my hair feels healthy"

— Natalia M. (5/5)

Great stuff

"Great shampoo & conditioner. A friend recommended this to me. The hair spray is great also"

— Vanessa A. (5/5)

Great product line

"Love the smell and natural properties of this product line."

— Adrienne I. (4/5)

Conditioner Review

"I have only been using this conditioner for a short period of time, but I can already tell and feel the impact it has had on my hair! My hair feels healthier, cleaner, bouncier, and looks great on day 3 which is what i was going for. I think the price is totally worth the investment!"

— Kaitlyn Z. (5/5)

PhD shampoo is amazing!

"I absolutely love this product"

— Paige H. (5/5)

Shampoo Review

"The formula is great, i can already tell the difference the shampoo has had on my hair. The smell isn't super strong, which I love. And my hair feels great on day 3/4, which is what I was looking for in a shampoo!"

— Kaitlyn Z. (5/5)

Exellent

"See above. I have just used this product twice and it is excellent"

— Trisha T. (5/5)

Pump doesn’t work + poor customer service

"When the pump on my bottle was broken, customer service told me I needed to go buy another pump from somewhere else because they are back ordered. They sent a video showing me how to open a pump, which was condescending because I told them my conditioner pump opened just fine. The company having a tutorial video tells me this is a common problem that they blame on the customer, and according to Reddit, this is a common issue that never gets resolved. At this price point, I expect the pump to work and I expect a customer forward approach."

— Lindsey H. (1/5)

Great shampoo, high cost even with sale

"I tried PHD after a recommendation from a clerk at Kohls, and am happy with the results. The shampoo is concentrated, so a little goes a long way. The foam is rich but rinses quickly and cleanly. PHD leaves my hair very clean, providing a good foundation for Paul Mitchell's The Conditioner to provide the right level of soft hold. The shampoo is excellent, but is expensive even after the sale. It's a good thing one bottle lasts a long time, so cost-wise it probably evens out over time."

— Rick D. (4/5)

Q&A