Customer Reviews

Overall rating: 4.6624475 / 5 from 1422 reviews.

AI Generated Review Summary

Summary topics

Review topics: [].

Review highlights

Reviews

Conditioner Review

"I have only been using this conditioner for a short period of time, but I can already tell and feel the impact it has had on my hair! My hair feels healthier, cleaner, bouncier, and looks great on day 3 which is what i was going for. I think the price is totally worth the investment!"

Kaitlyn Z. (5/5)

My favourite

"Makes a huge difference to my hair, even in heat/ humidity when it is inclined to frizz. I can even get a reasonable blow dry with my underpowered hot air brush on holiday, while at home with my Shark it would only be better if my hairdresser did it"

Marian L. (5/5)

Shampoo Review

"The formula is great, i can already tell the difference the shampoo has had on my hair. The smell isn't super strong, which I love. And my hair feels great on day 3/4, which is what I was looking for in a shampoo!"

Kaitlyn Z. (5/5)

Great stuff

"Tried it first in the marks and sparks beauty bag first. Liked the product so bought again. I have coarse thick curly hair. It relaxes my hair and helps to strighten it. Takes out the frizz. Does not leave the feeling of a heavy product in your hair. Great stuff"

Sarah B. (5/5)

Pump doesn’t work + poor customer service

"When the pump on my bottle was broken, customer service told me I needed to go buy another pump from somewhere else because they are back ordered. They sent a video showing me how to open a pump, which was condescending because I told them my conditioner pump opened just fine. The company having a tutorial video tells me this is a common problem that they blame on the customer, and according to Reddit, this is a common issue that never gets resolved. At this price point, I expect the pump to work and I expect a customer forward approach."

Lindsey H. (1/5)

Great shampoo, high cost even with sale

"I tried PHD after a recommendation from a clerk at Kohls, and am happy with the results. The shampoo is concentrated, so a little goes a long way. The foam is rich but rinses quickly and cleanly. PHD leaves my hair very clean, providing a good foundation for Paul Mitchell's The Conditioner to provide the right level of soft hold. The shampoo is excellent, but is expensive even after the sale. It's a good thing one bottle lasts a long time, so cost-wise it probably evens out over time."

Rick D. (4/5)

Love

"Leaves my hair feeling & looking fabulous"

Jennifer V. (5/5)

Great product

"I originally got this product in my ipsy bag. And I really liked it. My hair is growing in curly now and it really seems to help keep it from being frizzy. I’ve tried some other products but I keep coming back to this one. I think it works the best."

Alexandra B. (4/5)

Ooh

"So glad the refill was back in stock didn’t realise the hair had missed this until I started using again whilst the other products are good this is the best one yet"

Tracy G. (5/5)

Best Styling

"This is the best styling product around, I know how much to use without overdoing it. Ordered this one, so I won't run out!"

Frances R. (5/5)

Q&A