Contact Us
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We're happy to help you with your questions. Please send them to us using the form below for the fastest response or email us at customercare@livingproof.co.uk. Please expect a response from us within 2-3 business days. For any urgent queries you can reach us by telephone on: 0844 822 8930 (Head Office queries only. Customer service support is not available on this line)

In line with the current situation, we’re doing our best to support the high volume of emails we’ve got coming our way. We hope you understand during these unprecedented times, you may experience some delays in your delivery reaching you, and delayed responses from our Customer Service Team. 

To help us get back to you (and other customers) as soon as possible, please only send one email about your order if you need to. We appreciate your understanding and patience as we do our best to meet the needs of all of our customers. As priority, we’re working to increase our support network, and train other teams to be able to respond to customer queries.

Our customer service phone lines are currently closed to support the high volume of emails we’ve got coming our way. We hope you understand during these unprecedented times, you may experience some delays in your delivery reaching you, and delayed responses from our Customer Service Team; we’re currently taking around 5 days to respond to emails.

Here is our address if you need to reach us by post:

Mail

Living Proof

Union House

London

SE1 0LH