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We're happy to help you with your questions. Please send them to us using the form below for the fastest response or email us at


We are experiencing a higher volume of emails than usual, so it may take a little longer than normal to get back to you. Our average response time is currently up to 2-3 working days. If you have already emailed our Customer Care team and haven’t received a response, please don’t worry as we are doing everything in our power to respond to you as soon as possible.


Our customer service phone lines are currently closed to support the high volume of emails we’ve got coming our way. We hope you understand during these unprecedented times, you may experience some delays in your delivery reaching you, and delayed responses from our Customer Service Team. As priority, we’re working to increase our support network, and train other teams to be able to respond to customer queries.

Here is our address if you need to reach us by post:


Living Proof

Union House